Banner-course-dark
3Rs Module 4: Thriving and Communicating in the Changing Workplace

White-bar

Books-white 2 Day(s)  Coin-white $348.00
     
     
  Overview  
 
  A key phenomenon in the Public Service is a new generation of officers assuming higher responsibilities and managing older and more experienced staff. Public officers also find themselves confronted with new priorities presented by new strategic initiatives. The new leadership, different work styles and expectations have implications for the working relationship between supervisor-supervisee and among peers. Module 4: Thriving and Communicating in the Changing Workplace, will help you grasp how the workplace is changing and shaped by a different generation of public officers and new priorities, and the implications for personal strategies of control. You will learn to develop effective behaviours to become more adaptable and to work effectively with supervisors and colleagues in a more demanding environment.  
 
 
  Objectives  
 
  By the end of this course, you will be able to: • Be aware of the recent changes that have occurred at the workplace • Appreciate the attributes and value of the different workforce generations • Develop rapport with and respect for your supervisors and colleagues • Handle potential work-style conflicts  
 
 
  Outline  
 
  • The changing workplace • What is cross-generation? • Attributes of the four generations • New employee-supervisor relationships • Value of a cross-generation team • Workforce for the 21st Century • Action plan  
 
 
  Instructors  
 
 
  Anita   Katherine  
  Anita Ong   Katherine Chua Geok Lian  
 

Anita Ong is a B.Acc graduate who is bi-lingual and Celta trained. She has worked in banking, accounting corporate firms and later as an editorial cum feature writer before embarking on training. She first started teaching diploma courses in commercial schools and has many years of training experience with both the public and private sectors since. Her forte is in personal development courses. She enjoys training because of the interaction and rapport with participants. She has a Diploma in Applied Gerontology. She also conducts courses in Chinese.​

 

Katherine Chua graduated with her Master of Arts in Human Resource Development with The George Washington University in 2009. She also has a Bachelor in Education and Training (HRD) with The University of Melbourne. She has completed the ACTA (Advanced Certificate in Training and Assessment Programme) Certification conducted by Workforce Development Agency. She started training for Civil Service College since 1997. She has designed, developed and facilitated diverse programmes for prestigious multinational organizations (regionally and locally), government agencies, educational institutions, hospitals and many other public and private organisations since 1992. A highly rated learning facilitator, her participants and students find her courses engaging, interactive, relevant and she is passionate to help them apply their learning at the workplace and also in their personal lives.

 
 
 
 
  Classes  
 
 
Date Time Address Available Slots Class ID Registration
22 April 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 224
23 April 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
30 May 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 233
31 May 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
29 July 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 251
30 July 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
22 August 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 261
23 August 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
26 September 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 270
27 September 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
30 October 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 279
31 October 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
28 November 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556) 24 / 24 285
29 November 2019 09:00 AM
to
05:00 PM
NTUC Trade Union House (73 Bras Basah Road, S189556)
 
 
 
For Training Coordinators registering for officers or doing bulk registration:
 
1. Download the ‘Participants Course Registration’ template in this download link.
2. Fill up the ‘Participants Course Registration’ template for participants that you are registering for.
  • For participants who already have an account, fill up columns A to C.
  • If participants do not have an account or if you are unsure, fill up all fields.
  • Columns D to Q will be disregarded if the participant already has an account.
  • New participants will receive an email notification prompting them to change their password.
3. Send the completed template to CSCEnquiry@ntuclearninghub.com.
4. You and the participant will both receive an email notification once the course registration has been successfully submitted.
 
 
     
 
       View FAQ Mail_icon   CSCEnquiry@ntuclearninghub.com